Refund Policy

At JCG we strive to deliver premium food guides of Japanese cities, featuring self-guided, uniquely crafted maps with selections that elevate your traveling experience through Japan's world renowned foodie scene.

Our team is dedicated to ensuring that each map is brimming with detailed, insightful, and valuable guidance to make your Japan escapade truly memorable.

Due to the nature of the digital products we provide, a No Refund Policy is strictly enforced for all purchases made on our website. Below, we elaborate on the reasoning behind this policy and request your understanding and cooperation.

Rationale for No Refunds

Immediate Access and Value: Upon purchase, our maps and routes become available to you instantly, delivering immediate value. This immediacy, inherent to digital products, complicates any possibility of returns.

Intangible Nature: Unlike physical items, digital products cannot be returned in a traditional manner. Once a digital map is accessed or downloaded, retrieval of the product or verification of its deletion or non-use becomes impossible.

Intellectual Property Protection: Each map represents hours of extensive research, creativity, and dedication. Offering refunds could lead to the potential misuse of our intellectual property, including unauthorized sharing or copying.

Before You Purchase

If you have any questions or doubts about a specific map or route, we encourage you to reach out to us before completing your purchase. Our team is here to assist you in selecting the perfect guide for your Italian adventure.

Agreement to the Policy

By purchasing digital products from Japaneseceogourmet.com, you acknowledge and agree to our No Refund Policy. This agreement is a prerequisite for the use and access to our digital walking maps and self-guided routes.

If you encounter any issues or are dissatisfied with your purchase, please contact us at japanceogourmet@gmail.com. While we do not offer refunds, we are committed to ensuring your satisfaction and will make every effort to address your concerns.

We appreciate your choice of JCG for your travel needs in Japan. Your understanding and cooperation with our No Refund Policy enable us to continue creating and sharing the finest and most authentic dining experiences across Japan.

Sincerely,

The JCG Team

Terms & Conditions

We welcome you to Japanese CEO Gourmet’s (JCG) website!

Please carefully review these Terms and Conditions (“Terms”, “Terms and Conditions”) before engaging with any part of JCG’s services (the “Service”), which is operated by our JCG team (“us”, “we”, or “our”).

Interpretation and Definitions

Interpretation: Words that start with capital letters have distinct meanings defined under specific conditions. These definitions shall maintain their meanings irrespective of whether they appear in singular or plural.

Definitions: For the purpose of these Terms and Conditions:

“Service” refers to the website (Japaneseceogourmet.com) as well as all services provided by JCG, including but not limited to digital maps, blogs, and guides concerning food guides in Japan.
“Goods” pertains to digital maps available for purchase or access via the Service.
“Orders” signifies a request made by You to purchase access to our Goods.
(Insert all other relevant definitions from previously provided Terms, adjusting as needed for JCG’s specific service offerings.)

Acknowledgment

By accessing or using the Service, you agree to comply with these Terms. If you do not agree with any part of the terms, you are not permitted to use the Service.

These Terms apply to all visitors, users, and others who access or use the Service. Your interaction with the Service is also conditioned upon your acceptance of our Privacy Policy.

Placing Orders for Goods

When you place an Order for Goods through our Service, you affirm that you are legally able to enter into binding agreements.

Payments

All purchases of Goods are subject to a one-time payment.

Availability, Errors, and Inaccuracies

We strive to provide accurate and up to date information and available restaurants. However, it is up to the individual restaurants to accurately promote opening hours, menus and inform if reservations are required.

We appreciate your understanding and cooperation and encourage users to contact the restaurants if they wish to confirm any information.

Intellectual Property

The Service and its original content (excluding Content provided by you or other users), features, and functionality remain the exclusive property of JCG and its licensors.

Limitation of Liability

Regardless of the damages you might incur, JCG’s entire liability and that of its suppliers, under any provision of these Terms and your exclusive remedy, shall be limited to the amount actually paid by you through the Service.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to you on an “AS IS” and “AS AVAILABLE” basis, with all faults and defects, and without warranty of any kind.

Governing Law

The laws of the Japan, excluding its conflict of law provisions, shall govern these Terms and your use of the Service.

Changes to These Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

If you have any questions regarding these Terms and Conditions, feel free to get in touch with us via email: japanceogourmet@gmail.com

Thank you for choosing JCG!